Mobile application management

SocialInbox tracks comments, reviews, and messages on Facebook, Instagram, Google My Business, and more in real-time. Its AI-powered sentiment analysis prioritizes urgent issues, ensuring no customer feedback goes unnoticed. The system converts interactions into actionable tickets, enabling teams to resolve complaints faster and improve response rates by 40%. Integrate with CRM tools to streamline workflows and maintain consistent brand communication.

he platform crafts personalized responses to reviews using natural language processing, maintaining your brand’s tone. Customizable templates ensure consistency, while A/B testing optimizes engagement. Automatically post responses to 5-star reviews to amplify positive sentiment and suppress negative SEO impacts. Businesses using this feature report a 30% increase in review-driven conversions

Aggregate reviews, survey responses, and social interactions into a single dashboard. SocialInbox’s analytics highlight sentiment trends, peak engagement times, and common pain points. Generate reports to identify reputation risks and opportunities, such as improving local SEO rankings by 25% through review volume optimization. Export data to BI tools for deeper analysis or stakeholder presentations.

Respond to reviews, schedule posts, and monitor metrics via SocialInbox’s mobile app. Push notifications alert teams to negative feedback, enabling sub-60-second responses to prevent escalation. The app supports offline functionality, syncing data once connectivity resumes. Features like in-app screenshot sharing and voice-to-text responses streamline workflows for field teams